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Last Updated: February 16, 2026
These Terms of Service ("Terms") govern your use of the MyMaidLA website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
MyMaidLA provides residential and commercial cleaning services in the Los Angeles area and surrounding neighborhoods. Our services include, but are not limited to, standard cleaning, deep cleaning, move-in/move-out cleaning, and Airbnb/vacation rental cleaning.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of our services.
When you book a cleaning service through our website, you agree to provide accurate and complete information about your property and cleaning needs. You are responsible for ensuring that someone is available to provide access to the property at the scheduled time.
Appointments can be rescheduled or canceled up to 24 hours before the scheduled service time without penalty. Cancellations for residential cleaning made less than 24 hours before the appointment is subject to a $50 penalty. For specialty services such as move-in/move-out cleaning or Airbnb cleaning, cancellations made less than 24 hours before the appointment are subject to a 50% fee of the price quoted for that specialty clean.
Prices for our services are listed on our website and may vary based on the size of the property, type of cleaning requested, and any additional services. We strive to provide transparent pricing with no hidden fees.
Payment is due upon completion of services unless otherwise agreed upon. We accept various forms of payment including credit cards, debit cards, and online payment methods. You agree to pay all charges incurred in connection with your use of our services.
You agree to:
We strive to provide excellent service with every cleaning. If you are not satisfied with any aspect of our service, please contact us within 24 hours of the completed service, and we will make every effort to address your concerns, including re-cleaning the affected areas at no additional charge.
MyMaidLA carries liability insurance to cover any accidental damage that may occur during our cleaning services. In the event of damage, please notify us immediately so we can assess and address the situation. Our liability is limited to the cost of repair or replacement of the damaged item, up to the coverage limits of our insurance policy.
We are not responsible for damage to items that are inherently fragile, improperly secured, or in a state of disrepair prior to our service.
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.
All content on the MyMaidLA website, including text, graphics, logos, images, and software, is the property of MyMaidLA and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.
When you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, or impair our website or interfere with any other party's use of our website. You may not attempt to gain unauthorized access to any portion of our website or any systems or networks connected to our website.
To the fullest extent permitted by law, MyMaidLA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our website or services.
You agree to indemnify and hold harmless MyMaidLA, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our website or services, your violation of these Terms, or your violation of any rights of another party.
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Los Angeles County, California.
If you have any questions about these Terms of Service, please contact us at:
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